Cybercrime remains a serious threat to online banking. Criminals can use phishing, malware, and other tactics to steal personal information and money.

There are some steps we can all take to minimise the risks, including:

  • use strong passwords and keep them confidential.
  • use anti-virus software and keep it updated.
  • be wary of suspicious emails or text messages.
  • check the senders email address when reviewing emails. It is possible that the name of the sender may be someone you recognise, however the email address may be different. This is a common tactic to trick people.
  • do not click on links or download attachments from unknown sources.
  • use two-factor authentication whenever possible.
  • avoid using public Wi-Fi for sensitive transactions.
  • keep your operating system and browser updated.
  • check your bank account and credit report regularly.

Recent big company breaches such as Optus and Medicare show that much is outside our control, but it is up to us to also take personal responsibility where possible.